Despatch Times

  • We aim to despatch all orders within 10 days, usully much sooner.

UK Delivery

  • For Delivery within the UK including Scotland, Wales, Northern Ireland, Jersey, Guernsey and Isle of Man.
  • Wedding Charm orders and small orders will be posted by Royal Mail 1st Class Post. However if you require a tracked service please select Special delivery at checkout
  • Large orders will be posted by Royal Mail Special Delivery.
  • You will receive an automated email once your order has been despatched.
  • Orders posted by Special delivery will require a signature. If Royal Mail are not able to deliver they will leave you a card requesting you to collect from the sorting office. Please note Royal Mail will only hold your parcel for 1 week, after that it will be returned to us.
  • Estimated delivery timeframe for delivery within the United Kingdom: 1-3 business days however Royal Mail does not consider a parcel lost until 15 working days have past.

International Delivery

  • We ship to the following countries: Denmark, Finland, France, Ireland, Italy, Malta, Portugal, Spain, Sweden, Luxembourg, Netherlands, Cyprus, Greece, Austria, Belgium, Norway, Switzerland, USA, Canada, Australia and New Zealand
  • Unfortunately if your country isn't listed we do not ship there.
  • Estimated delivery times are as follows:
  • USA and Canada: 10-28 business days
  • Europe: 7-10 business days
  • Australia and New Zealand: 28-30 business days
  • Actual delivery time will depend on the delivery method you choose and the speed of customs and delivery company.

Customs and Import Taxes

  • Buyers are responsible for any customs or import fees that may apply. I'm sorry but I cannot be held responsible for delays due to customs,