Delivery

Delivery Timescales

All our designs are handmade to order please allow upto 30 days for delivery. Urgent orders can usually be despatched quicker if in any doubt please contact us. We always check your wedding date first when you place your order. Please see urgent order section below.
At very busy times we complete orders by wedding date.
If your order cannot be made and despatched in time for your wedding our website will inform you at the checkout stage and not allow you to continue to the payment page.

For Delivery within the UK including Scotland, Wales, Northern Ireland, Jersey, Guernsey and Isle of Man.
Orders upto £15 will be posted by Royal Mail 1st Class Post.
Orders valued £15 - £45 will be posted by Royal Mail 1st Class Recorded Delivery.
Orders valued over £45 will be posted by Royal Mail Special Delivery.
You will receive an automated email once your order has been despatched.

The cost of the above postal charges are included in the price of all our products HOWEVER we strongly advise all brides whose order value is below £45 and ordering with a month of your wedding date to chose the Special Delivery option at the checkout to ensure your order arrives before your wedding date. We charge an additional £3.99 for this service.
Flutterby Weddings cannot be held responsible for goods arriving late if the Special Delivery option was not selected at the checkout.
Please note items posted by Special Delivery are guaranteed to arrive the day after they have been despatched not the day after you place your order. Our delivery timeframe still stands.

We ship to the following EU countries: Denmark, Finland, France, Germany, Ireland, Italy, Malta, Portugal, Spain, Sweden, Luxembourg, Netherlands, Cyprus, Greece, Austria and Belgium.
Unfortunately if your country isn't listed we do not ship there.
We cannot accept urgent orders for despatch outside of the UK.
We charge an additional postage fee of £4.50 to ship internationally.

If your order is required for a hair trial please email us with your trial date at the time of placing your order or well in advance of your hair trial. Unfortunately if you leave it to late we cannot guarantee your goods will arrive for your hair trial.
Please only email us with your hair trial date do not contact us by telephone so we have your date in writing.

Bead sample orders are despatched quickly usually within 2 days subject to stock levels.

When you place your order it is placed in the earliest available date in my diary. You can request your diary date by emailing via our contact us form. Please wait at least two working days after placing your order before you enquire. Please note this date is not always set in stone, the diary date can change for various reasons but it gives you an idea of when you order will be made. Please do not make any firm hair trial appointments based upon this date until closer to the date incase it changes.